Refund & Cancellation Policy
At DashReel, we want you to have complete clarity on how cancellations and refunds work for your DashReels subscription. Please review the steps and conditions below.
How to Cancel Your DashReels Subscription
Your subscription can be cancelled anytime. Cancelling ensures you won't be charged for future billing cycles. Your current subscription will remain active until the end of the paid period.
Important
There are two important steps to complete cancellation:
Cancel the UPI Mandate (to stop future payments)
Critical Step
Both the in-app cancellation and UPI mandate cancellation must be completed to fully stop future charges.
Refund Policy
We issue refunds only under specific conditions to ensure fairness and transparency.
Eligibility
Refunds apply only if no content has been consumed after subscription activation (mandate execution).
Amount
You will receive a full refund.
Timeline
Refunds are processed within 7–9 business days after initiation.
Deactivation
Once your refund is initiated, your subscription will be immediately deactivated.
Non-eligible Cases
Refunds are not available if content has been consumed.
Support & Assistance
If you need help cancelling or have refund-related queries:
Important Note
Cancellation Effect
Cancelling your subscription will prevent future renewals.
Active Period
Your plan stays active until the end of the current billing period unless a refund is approved.